Thomas Carrasco

Thomas Carrasco is a bureaucrat from the Department of Defense investigating the secret government facility that Heidi Bergman works at.

History
We are shown nothing of Carrasco’s life outside of his job with the DoD. In a show where even the villains’ home lives get a lot of screen time, we never see him phone a spouse or family member to say he’ll be working late, so he’s probably single. (In Episode 7, “Test,” he fixes Ellen Bergman’s record player, and their dialogue as Heidi enters suggests Carrasco is knowledgeable about different makes of stereo, so maybe he’s a hi-fi hobbyist in his free time.)

Personality
Carrasco is generally quiet and reserved, socially and physically somewhat clumsy. He stims by clicking the button on one of his pens when he is faced with important decisions. Extremely honest and diligent, he is aware that he is only authorized to elevate or reject complaints, no more, but he does his job to the best of his abilities, even when his own boss tries to discourage him from paying so much attention to this particular case.

Professional
Pam is his boss.

Quotes

 * "I know what people think. I'm just a— I'm a cog. And I am. I elevate or dismiss the complaint. But that decision— that decision is used to turn other cogs, and they turn others. And that's what justice is."